Learn about the intricacies of developing a Utilities Strategic Plan that covers four lines of business (water, wastewater, stormwater, solid waste) within a public works organizational framework. The objectives of the strategic plan were to develop a common vision and mission spanning across the four business areas, identify and define SMART goals for each distinct business area in a collaborative manner, improve staff teamwork and trust across all the business functions, graphically document the core services, and agree upon future opportunities and challenges.
Learning Objectives:
1. Identify the core elements of a strategic plan useful for any utility and/or public works organization.
2. Develop a strategy to create and implement a strategic plan with authentic input from staff ranging from engineers to field technicians.
3. Produce a strategic plan that will produce a line-of-sight for all employees between the day-to-day work tasks and high-level goals.
Contributor/Source
Gary Schimek
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Introductory
Focuses on a general or broad overview of the topic, awareness of basic factual recall. Limited experience of the subject matter is necessary to understand content areas.
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Mastery of basic concepts associated with an area has been obtained. Focuses on understanding nuances, advanced concepts, and intricacies with implementation within knowledge area. Strong understanding of how the concept impacts other factors or areas of operations.
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