The Effective Utility Management program is the go to source for management improvement.
In May 2006, the Association of Metropolitan Water Agencies; the American Public Works Association; the American Water Works Association; the National Association of Clean Water Agencies; the National Association of Water Companies; the United States Environmental Protection Agency; and the Water Environment Federation joined together to promote effective utility management among the sector.
Within this context, the Collaborative released a series of tools designed to help water and wastewater utilities advance effective management practices to achieve long-term sustainability.
The tools are based on the 10 Attributes of Effectively Managed Utilities and five Keys to Management Success first identified in a report released by the group in May 2007. These tools have been found effective for almost all aspects of Public Works and can be used to improve the efficiency of your agency.
After viewing this program, participants will be better able to:
- Employ the ten attributes of successful organizations
- Use the five keys to success to successfully identify attribute needs
- Convince your key stake holders to participate in your journey to improved management
Contributor/Source
Dan J. Hartman;Jim Ginley
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Proficiency Levels
Introductory
Focuses on a general or broad overview of the topic, awareness of basic factual recall. Limited experience of the subject matter is necessary to understand content areas.
Applied
Focuses on practical implementation of technical steps or strategies, some prior knowledge and experience of the topic is necessary.
Advanced
Mastery of basic concepts associated with an area has been obtained. Focuses on understanding nuances, advanced concepts, and intricacies with implementation within knowledge area. Strong understanding of how the concept impacts other factors or areas of operations.
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APWA Guides provide guidance to public works professionals on a specific a topic.
CLL
Click, Listen & Learn (CLL) are interactive educational webinars. Each program is led by top experts in the field who share new ideas, methods, and technologies in a fast-paced two-hour time frame. These programs are available free to APWA members. CLL programs are eligible for continuing education units (CEUs).
Primer
Primers are used to educate policymakers about public works roles and responsibilities in public rights of way, the impact of federal workforce development policies on the industry and workforce, and the importance of resilient infrastructure.
PWX
PWX session recordings cover a wide variety of topics, including integrating modes of transportation, traffic and transit, construction management, emergency management, engineering and technology, fleet and facilities, management, parks and grounds, snow and ice control, and stormwater/flood control, as well as solid waste, roads and bridges and water/wastewater. PWX sessions are eligible for continuing education units (CEUs).
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APWA Reporter articles are written by public works practitioners on subjects such as solid waste management, water resources, municipal engineering, transportation, equipment services, buildings and grounds, snow removal, and other public works-related topics.
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The Snow Conference session recordings feature public works professionals sharing the latest best practices in managing winter/snow operations more successfully, taking advantage of emerging technologies, understanding and preparing for the challenges ahead, and providing better service to their communities. Snow sessions are eligible for continuing education units (CEUs).
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Toolboxes are curated guides offering valuable tips on a variety of public works-related topics.